Privacy Policy

At LUMIVEZA, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

Information We Collect

Contact information: name, email address, phone number, shipping address
Order information: purchase history, payment details (processed securely by our payment providers)
Communication data: emails, messages, and inquiries you send us
Usage data: pages visited, time spent, browser type, and device information via cookies

How We Use Your Information

To process and fulfill your orders
To send order confirmations and shipping updates
To provide customer support
To send marketing emails (only if you opt in — you can unsubscribe anytime)
To improve our website, products, and services
To prevent fraud and protect our business

Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

Data Sharing

We do not sell your personal data. We may share information with trusted third-party service providers who help us operate our business (payment processors, shipping carriers, email platforms), all of whom are bound by confidentiality obligations.

Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.